Service Agent

Job No:  202282

Location:  Johannesburg South

Salary:  R 19 000 P/M CTC

 

We're seeking a passionate and self-motivated SALES SPECIALISTS to join our awesome sales team to help us drive our business success by increasing sales. Your main goal will be to turn leads and prospects into paid users by selling the products that our clients (and their customers) have grown to rely on. You will be challenged, but in return for your hard work and commitment, we'll provide the most inspiring, passionate and super exciting environment for you to excel in. Why? Because, we know that is what you are looking for!

 

We have a passion to deliver great products and world-class service to our customers and team mates alike: a place for people to grow, to be future stars and who want the opportunity to develop themselves and inspire their teams.

 

QUALITIES WE ARE LOOKING FOR

 

If you understand the sales process and have an ability to generate sales, leads, building relationships, closing deals, are personable, professional, enjoy visiting clients, eager to learn more about power tools and accessories, have strong negotiating skills, can showcase our products in a compelling way and have the necessary self-discipline, then this role is made for you!

 

Role Description:

  • Log all dedicated call outs and assist team on other accounts when colleagues are absent

  • Liaise with technicians regarding call outs

  • Quotes

  • Manage customer relationships

  • Liaise and update stores on all call outs and delays (telephonically and on email)

  • Establish customer satisfaction level after all visits

  • After hour duty

  

Skills requirements

  • Basic telephone etiquette

  • Admin and clerical skills

  • Technical ability/understanding

  • Communication

  • Excel

  • Syspro or similar

  • Matric