Position: Refrigeration Technician - (Must be willing to travel to Botswana on a regular basis)
Job No: 202562
Location: Gauteng / Botswana
Salary: R 25 000 - R 30 000 P/M + Company Vehicle and Fleet Card
Role Description:
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Weekly retail store visits
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Assessing store equipment and preparing of reports for repairs
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Repair self-contained refrigeration units, cold rooms, display cases and general electrical repairs on refrigeration equipment
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Manage customer expectations and relationships
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Communicate estimated repair work timelines to customers
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Control and manage van stock
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Control and management of small storage unit with stock
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Maintain and manage company vehicle (cleanliness and services up to date)
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Continuous improvement and knowledge of refrigeration systems
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Able to work out of country
Skills requirements
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Qualified refrigeration mechanic (commercial) trade tested
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Problem and conflict management skills
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Technical ability
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Responsibility and self-starter
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Communication
Measures of performance* (PP: <50%; BT: 50 to 80%; OT: 80 to 120%; HP: 120 to 150%; EP: >150%)
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Wt: 20% - First time right repair
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Wt: 20% - Van stock control
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Wt: 10% - Overall customer satisfaction
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Wt: 10% - Jobcard submission on time and correct
Behaviours (40% Weighting)
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Wt: 10% - Appearance and conduct
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Wt: 10% - Repairs reports (job cards completed)
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Wt: 10% - Communication (internal & external)
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Wt: 10% - Customer relationships