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Position:       Services Agent - Call Centre

Job No:          202495

Location:      Alberton

Salary:           R 18 000 P/m CTC

Role Description:

  • Log all dedicated call outs and assist team on other accounts when colleagues are absent

  • Liaise with technicians regarding call outs

  • Quotes

  • Manage customer relationships

  • Liaise and update stores on all call outs and delays (telephonically and on email)

  • Establish customer satisfaction level after all visits

  • After hour duty

Skills requirements


  • Basic telephone etiquette

  • Admin and clerical skills

  • Technical ability/understanding

  • Communication

  • Excel

  • Syspro or similar

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