Position: Regional Spares and Workshop Manager
Job No: 202498
Location: Johannesburg
Salary: Market related dependent upon experience
Qualifications
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Matric
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Technical Qualification is a requirement, Degree advantageous
Knowledge & Experience
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Technical mechanical and electrical understanding
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Good computer literacy skills
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Experience in systems aptitude
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Experience in financial acumen
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Administrative and stock experience
Key Responsibilities:
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Manage workshops and spares staff in the JHB region
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Manage technicians and ensure that technicians follow procedures
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Ensure that the Technicians follow procedures
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Ensure that Professional levels of services are maintained
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Responsible for monitoring hours and that job cards are accurately completed
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Responsible for authorising travel expenses and that vehicles are serviced and maintained
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Ensure Service Levels are understood, implemented and maintain
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Responsible for managing client complaints and ensure that it’s satisfactorily and promptly resolved
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It is a requirement that this person will visit key customers to discuss complaints, concerns, make suggestions for proactive maintenance etc.
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Responsible for controlling and maintaining spares stock levels i.e. that stock is available and accounted for
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Ensure that documentation is completed for outgoing stock
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Efficient and accurate picking of spares stock
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Maintain all standard operating procedures to meet deadlines
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Cyclical and quarterly stock takes
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Obsolete and redundant stock return to suppliers as agreed
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Over stocks and ageing stock control
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Manage administration for optimum efficiency
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Financial management
Requirements:
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At least 5 years of Service, Sales and Workshop Management experience is required
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Sales or Workshops Management experience
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Experience as a Technician
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Exposure within a manufacturing environment is essential